Return & Refund Policy

At SilverBox, we believe in thoughtful purchases—and even more thoughtful returns. Here's how we make it easy for you

7-DAY EASY RETURNS

If you're not completely satisfied with your order:

Return your item within 7 days of delivery for a 100% money-back guarantee.

Items must be unused, unworn, and returned with the original tag, box, and packaging.

Refunds will be processed to your original payment method after a quality check. For Cash on Delivery orders, refunds will be credited via bank transfer after collecting your details.

NON-RETURNABLE ITEMS

Personalised jewellery and clearance items are not eligible for return unless defective.

Used products do not qualify for return unless part of our Style Upgrade Program.

REFUND PROCESS

If you've requested a return, your refund will be initiated once the product reaches our warehouse and passes the quality check.

CONTACT US

For any assistance, feel free to reach out:

Email: admin@shopsilverbox.com

WhatsApp: 9944223599