At SilverBox, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and shared when you visit or make a purchase from www.shopsilverbox.com.

1 PERSONAL INFORMATION WE COLLECT

When you browse our website or make a purchase, we collect two types of information:

1.1 DEVICE INFORMATION

This includes details like your browser type, IP address, time zone, pages you visit and how you interact with the site, and referral source (e.g., search engine, link).

We collect this using technologies like cookies (small data files stored on your device), log files (tracking website activity), and web beacons, pixels & tags (tools to monitor engagement).

1.2 ORDER INFORMATION

When you place an order, we collect your name, billing/shipping address, phone number and email, and payment details (we do not store your card or UPI information).

Together, these are referred to as your Personal Information.

2 HOW WE USE YOUR INFORMATION

By using SilverBox, you agree that we may use your personal information to:

• Process and deliver your orders

• Send you order confirmations and updates

• Communicate with you via WhatsApp, Email, SMS, or other platforms

• Screen for potential fraud

• Improve your shopping experience and offer personalized recommendations

3 SHARING YOUR INFORMATION

We only share your Personal Information with trusted partners to serve you better:

• Our e-commerce platform provider (e.g., Shopify)

• Delivery partners (e.g., Delhivery)

• Analytics services (e.g., Google Analytics)

We may also share information when required by law, or to protect our legal rights.

4 BEHAVIOURAL ADVERTISING

We use your information to deliver relevant marketing across platforms. You can manage ad preferences or opt out via:

• Facebook Ads Settings: https://www.facebook.com/settings/?tab=ads

• Google Ad Settings: https://www.google.com/settings/ads/anonymous

• Digital Advertising Alliance: http://optout.aboutads.info/

5 DO NOT TRACK

Please note, our site does not currently respond to "Do Not Track" browser signals.

6 YOUR RIGHTS

If you are a resident of the European Union or other regions with similar data laws, you may request access, updates, or deletion of your personal data. Contact us at admin@shopsilverbox.com to exercise these rights.

Please note that we may process and store your data outside your country of residence, including in India or the U.S.

7 DATA RETENTION

We retain your order information for our records unless you request its deletion.

8 POLICY UPDATES

This Privacy Policy may be updated from time to time to reflect changes in our practices, legal obligations, or business operations. We recommend reviewing it periodically.

9 CONTACT US

For questions, concerns, or complaints about our privacy practices, reach out to:

SilverBox

admin@shopsilverbox.com